ShinyJoker Terms and Conditions
Welcome to ShinyJoker. These Terms and Conditions govern your access to and use of our website at https://shinyjoker777.com/ and all services we provide. By registering an account, making a deposit, or participating in any activity on our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before using our services. If you do not agree with any part of these terms, you must not use our platform.
1. About Us
At Shiny Joker, we operate under the ownership of 3-102-940828 SRL and hold a valid gaming licence issued by AOFA, licence number ALSI-202510060-FI2. Our platform has been active since 2022 and we serve an international audience across eligible jurisdictions. All gaming activities offered through ShinyJoker are conducted in full compliance with our regulatory obligations under the terms of our licence.
2. Eligibility and Registration
To use our services at Shiny Joker, you must meet the following eligibility criteria before creating an account:
- You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
- You must be a resident of a country where online gambling is legally permitted.
- You must not be a resident or citizen of any restricted country listed in our restricted territories section.
- You must not already hold an account with us.
- You must provide accurate, truthful, and complete registration information.
We reserve the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in account suspension or termination.
3. Restricted Territories
At ShinyJoker, we are required to block access to our platform for players from certain countries. We do not accept registrations or deposits from players located in the Netherlands, Ukraine, France, the United States, Georgia, Spain, or Italy.
Additionally, we block full site access for users from a wide range of territories including but not limited to China, Australia, Canada, Germany, Sweden, Norway, Denmark, Finland, Belgium, and many others. Attempting to bypass these restrictions using VPNs or proxy services is a direct violation of these Terms and Conditions. We reserve the right to void any winnings and close accounts where such activity is detected.
4. Your Account
4.1 Account Responsibility
You are solely responsible for maintaining the confidentiality of your login credentials. If you believe your account has been compromised, you must contact our support team immediately. We will not be held liable for any losses resulting from unauthorised access caused by your failure to protect your account details. Each player may hold only one account with us — duplicate accounts will be closed and associated funds may be forfeited.
4.2 Account Verification
Our ShinyJoker verification process (Know Your Customer, or KYC) requires you to submit valid identification documents before withdrawals can be processed. We may request a government-issued photo ID, proof of address, and proof of payment method. We are obligated to conduct these checks under our licence conditions and to prevent fraud and money laundering.
5. Deposits and Withdrawals
5.1 Deposits
We accept deposits via Visa, Mastercard, Apple Pay, bank cards, e-wallets, SMS/phone payments, and a range of cryptocurrencies including BTC, USDT, ETH, and more. Our minimum deposit amount is 30 EUR or currency equivalent. All deposits must be wagered at least three times before a withdrawal can be processed.
5.2 Withdrawals
At Shiny Joker, we process withdrawal requests using the same payment method used for the original deposit. Our withdrawal limits are as follows:
- Daily limit: 2,000 EUR/USD
- Weekly limit: 10,000 EUR/USD
- Monthly limit: 40,000 EUR/USD
We allow only one pending withdrawal request at a time. Our processing time for withdrawals is up to 36 hours pending time, with cashout typically completed within 24–36 hours thereafter. Please note that if funds are withdrawn without prior wagering activity, a 20% fee will be applied to the withdrawn amount.
6. Bonuses and Promotions
We offer a three-stage welcome bonus package at ShinyJoker for new players making their first deposits. The structure is as follows:
- First deposit: 100% bonus from a minimum deposit of 30 EUR
- Second deposit: 125% bonus from a minimum deposit of 50 EUR
- Third deposit: 150% bonus from a minimum deposit of 100 EUR
Each welcome bonus carries a wagering requirement of x40, a maximum bonus value of 1,000 EUR, a maximum bet limit of 2 EUR per spin or round, and a validity period of 7 days from the date of activation. Failure to meet wagering requirements within the allotted time will result in the bonus and any associated winnings being forfeited.
6.1 Sports and Cybersport Bonuses
We also offer sports betting and cybersport bonuses at Shiny Joker, each providing a 200% match on a minimum deposit of 40 EUR. These bonuses carry a wagering requirement of x40, a maximum bonus of 1,000 EUR, a maximum bet of 2 EUR, and are valid for 7 days. Maximum sports bet is capped at 50 EUR, and wagering counts at a rate of x3 for bets placed at odds of 1.55 or higher.
6.2 General Bonus Terms
We reserve the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Bonus abuse, collusion, or any form of fraudulent activity will result in immediate account suspension and forfeiture of funds. All bonuses are subject to our full terms and may not be combined unless explicitly stated.
7. Games and Software
Our ShinyJoker game library is powered by a wide selection of leading software providers, including Evolution, NetEnt, Play'n GO, Yggdrasil, Microgaming, Nolimit City, Hacksaw Gaming, Push Gaming, Red Tiger, Playtech, and many more. We offer a comprehensive range of game types including slots, jackpot games, table games, live casino, crash games, roulette, poker, sports betting, esports, tournaments, and lotteries.
Our live casino section at Shiny Joker includes blackjack, roulette, baccarat, and sic bo, powered by providers such as Evolution and Absolute Live Gaming. We do not guarantee the uninterrupted availability of any specific game and reserve the right to remove or modify game content at any time.
8. Responsible Gaming
We at ShinyJoker are committed to promoting safe and responsible gambling. We provide tools to help you manage your gambling activity, including deposit limits, session time reminders, and self-exclusion options. If you feel that your gambling is becoming problematic, we strongly encourage you to contact our support team or reach out to a recognised responsible gambling organisation.
We do not permit minors to use our platform under any circumstances. If we discover that a minor has accessed our services, the account will be closed immediately and all funds may be forfeited in accordance with applicable regulations.
9. Prohibited Activities
When using our platform, you must not engage in any of the following:
- Fraudulent activity of any kind, including chargebacks or use of stolen payment methods
- Attempting to manipulate games, software, or system outcomes
- Using automated tools, bots, or scripts to interact with our platform
- Collusion with other players to gain unfair advantage
- Opening multiple accounts or misrepresenting your identity
- Accessing our platform from a restricted territory
10. Limitation of Liability
We provide our services on an "as is" basis. While we strive to ensure our platform is secure, reliable, and available at all times, we cannot guarantee uninterrupted access and accept no liability for technical failures, system outages, or third-party service disruptions. Our total liability to you in any circumstance shall not exceed the amount of funds held in your account at the time of the dispute.
11. Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you via the contact details associated with your account or through a notice posted on our website. Your continued use of our platform following any such changes constitutes your acceptance of the revised terms.
12. Contact Us
If you have any questions about these Terms and Conditions, our team is available to assist you. You can reach us at Shiny Joker through the following channels:
- Live Chat: available 24/7 directly on our website
- Phone: +441241340780
- Email: customercare@shinyjoker.email
We aim to respond to all enquiries promptly and are committed to providing you with a transparent and secure gaming environment at ShinyJoker.
Content updated: July 23, 2026